Defining Full Text Search Criteria
The full text search criteria bar contains all the available search parameters to allow you to perform a full text search of recordings.
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Use the |
Click the 
icons to bring up a dialog to edit each type of search criteria. The following types of search criteria are available:
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Media Type to return all text-based media types (default) or restrict by media type.
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Users to restrict search results by selected users or all users.
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You can use the Department, Location and Status filters or the Search box in the User dialog to restrict the user data displayed. |
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Date to restrict search results by recording start date and time or all dates. The date criteria has the following options:
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Any to show all call records, without any date or time restrictions.
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Last X Days to enter the number of days of data to display, counting back from today. Enter an integer in the range 0 to 10000, with 0 representing today.
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Range to define start and end dates using the calendar provided, then optionally start and end times using the "time dropper" control. Move the teardrop around the circle to increase/decrease the time. Click on the minute value to switch to incrementing by minutes and vice versa by clicking on the hour value.
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Full Text Query to enter the search query:
Full text search is provided by Meilisearch. A query is broken up into words, and recordings containing the words are returned. There are two types of terms: single words and phrases.
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A single word is a single word. Matching is tolerant of small typing mistakes, so a word with a minor misspelling will still find recordings containing the correct spelling.
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A phrase is a group of words surrounded by double quotes such as "hello dolly". Only recordings containing the words together, in that order, are returned.
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Place a - (minus) directly in front of a word to exclude recordings containing that word.
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Meilisearch does not support the Boolean operators (AND, OR, NOT), wildcard characters (? and *) or the fuzzy search (~) operator that were available with earlier versions of QMS. When several words are entered, results containing the most matching words are listed first. |
Detailed information about how Meilisearch interprets queries is available on the Meilisearch website:
See Also: