TSP Installation

The Innovaphone Telephony Service Provider (TSP) is installed using Windows Installer program that can be downloaded from Innovaphone.com (with appropriate credentials). At the time of this writing, the most recent TSP version is the V8 TSP which is part of the version 8 Release. Even if you are using a newer switch release, you should use the V8 TSP.

  1. Double-click the setup32-release.msi or setup64-release.msi to start the appropriate installer.

  2. On the Welcome to… view, click Next.

  3. On the License Agreement view, select the I accept the terms… option and click Next.

  4. On the Select Installation Folder view, change the installation folder, if desired, or accept the default value. Click Next.

  5. On the Confirm Installation view, click Next.

  6. On the Innovaphone PBX V8-Win32 TSP Information view, click Next.

  7. On the Installation Completed view, click Close.

  8. Open the Windows Control Panel. Change the "View By:" setting to "small icons".

  9. Click on the Phone and Modem selection.

  10. If the Location Information view opens, enter an area-code and click OK.

  11. On the Phone and Modem view, click on the Advanced tab.

  12. On the Advanced tab, if Innovaphone is absent from the Providers: list, click Add… and, in the list of Telephony providers, click on innovaphone PBX V8 (Winxx. Release) TAPI Service Provider and click the Add button.

  13. The innovaphone PBX V8 (Winxx. Release) TAPI Service Provider configuration dialog will display.

  14. In the PBX\Master field, enter the IP address of the Innovaphone PBX.

  15. In the PBX\Account field, enter the string from the TAPI User’s General\Name field.

  16. In the PBX\Password field, enter the string from the TAPI User’s General\Password field.

  17. In the TAPI User\Username field, enter the string from the TAPI User’s General\Long Name field.

  18. In the TAPI Line Names selection box, select Number by clicking the appropriate Radio Button.

  19. To verify the TSP is functioning, click the Verify button. If the TSPUI dialog displays a "Master PBX not accessible" message, then a problem exists… If you can ping the PBX at the IP address entered in the PBX\Master field, then most likely the Account, Password, or Username string was misspelled. Another possibility is that the TAPI User has no Rights assigned; see Configure TAPI User step 13.