Port Mirror Solution
System Requirements
An NEC PBX that supports SIP, or PROTIMS over IP (NEC Proprietary) Call Control Protocol(s).
QMS Setup
QMS provides two port mirroring solutions for NEC, NEC SV8100 and NEC SV8300/SV8500/SV9300/SV9500.
NEC SV8100 is a SIP-only setup, which should be used if all NEC phones on a site use SIP as call control protocol.
NEC SV8100 Setup
The following configurations need to be done on the Admin page of QMS web client:
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Go to <Services>
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Select the Call Recording Service to be configured
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Set PBX Type to <NEC SV8100>
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Save
When creating QMS users to be recorded, please provide the following information:
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Primary Extension – The extension of the phone to be recorded.
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Additional Extension(s) – Additional subline(s) of the phone (optional)
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Endpoint IP Address – The IP Address of the phone
NEC SV8300/SV8500/SV9300/SV9500 Setup
The following configurations need to be done on the Admin page of QMS web client:
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Go to <Services>
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Select the Call Recording Service to be configured
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Set PBX Type to <NEC 8300/8500>
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Enter the PBX IP address. If the PBX has multiple IP addresses, separate them by semicolons. Please make sure all IP addresses of the PBX is entered. Otherwise, Endpoint IP Address of QMS users may not be updated dynamically.
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Save
When creating QMS users to be recorded, please provide the following information:
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Primary Extension – The extension of the phone to be recorded.
-
Additional Extension(s) – Additional subline(s) of the phone (optional)
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Endpoint IP Address – The IP Address of the phone (optional, it will be updated dynamically based on PROTIMS packets QMS receives, given that PROTIMS packets come from one of the PBX IP addresses configured on <Services> page).