Satisfy the Requirements

A single user account on the Skype for Business Front End server that is a member of these groups:

  • RTCHSUniversalServices (Active Directory group)

  • RTCUniversalServerAdmins (Active Directory group)

  • RTC Server Applications (Front-End Server local group)

If your organization plans to enable recording encryption in the Call Recording system, in addition to the permissions listed above, the Logon account used by the QMS Call Recording Service needs to have the following permissions:

  • The account has to be able to read the private key data of the certificate the Recording Server uses to establish TLS connectivity with the Lync Front End Server. This permission can be granted using the Certificates snap-in for the Microsoft Management Console.

  • The account has to be a member of the RTC Component Local Group on the Call Recording Server. This permission can be granted using the Local Users and Groups snap-in for the Microsoft Management Console.

Please refer to the Quality Management Suite System Design Guide for information on hardware, software, and system requirements for the QMS server.