Multi Tenancy Overview

Multi Tenancy allows you to segregate your QMS web client into tenants. A multi-tenant license must be applied before unlocking this functionality.

Multi-Tenant Concepts

  • The Provider is a master tenant. Users belonging to this tenant would typically be global administrators responsible for managing the other tenants. Recorded users are not expected to belong to this tenant.

  • A Tenant contains users, recordings, evaluations and scorecards that are isolated from other tenants in the system. A tenant user should not be aware that other tenants exist in the QMS system.

  • The Tenant Administrator security profile is a default profile created when multi-tenancy is licensed for the first time, for the purpose of controlling the access permissions of your global administrators.

  • The Global Administrator user account (globaladmin) is a default account created when multi-tenancy is licensed for the first time. This account belongs to the Tenant Administrator security profile and is a member of the Provider tenant.