Installation

If installing onto Windows Server Core, follow the steps outlined in Prerequisites prior to completing the following steps.

To install the QMS Packet Forwarding Service, complete the following steps.

  1. Extract the files from Hyper-V_Support.zip

  2. If installing on Windows Server Core, at the command prompt, change the directory to the location where the zip file was extracted and type in the following command: msiexec/QMSPacketForwardingServiceSetup.msi.

  3. If installing on an operating system other than Windows Server Core, double-click setup.exe.

    • Step through any prerequisite installs needed, accepting default values.

  4. Click Next on the Welcome…page.

  5. Click the I Agree and then click Next on the License Agreement page.

  6. Click Next on the Select Installation Folder page to accept the default folder.

  7. Click Next on the Confirm Installation window.

  8. Click Yes on the User Access Control window if prompted.

  9. After installation completes, open Control Panel > Administrative Tools > Services.

  10. Stop the QMS Packet Forwarding Service.

  11. Edit the CallRexPacketForwardingService.exe.config file located in the installation folder to specify the destination IP addresses and ports. See Application Configuration file settings for more information.

  12. Save the changes to the config file and restart the service.

Uninstalling the Service

To uninstall the QMS Packet Forwarding Service, complete the following steps.

  1. Go to Control Panel > Add/Remove Programs (Programs > Uninstall on Windows 7 Professional).

  2. Right-click QMS Packet Forwarding Service.

  3. Click Uninstall.

  4. Click Yes to confirm the uninstallation of the QMS Packet Forwarding Service.

  5. Click Yes on the User Access Control window if prompted. The Control Panel window displays when the uninstallation is complete.

To uninstall the QMS Packet Forwarding Service on Windows Server Core, complete the following steps.

  1. In the Command window, type QMSPacketForwardingServiceSetup.msi and click OK.

  2. Type msiexec/x QMSPacketForwardingServiceSetup.msi and press Enter.

  3. Click Yes to confirm the uninstall of the QMS Packet Forwarding Service.

  4. Click OK to close the application if prompted.