Quality Management Suite

Products

Quality Management Suite AI Enabled Quality Management Quality Management Suite Knowledge Base

Services

Customer Support Professional Services Training and Development Consulting Practices

Enghouse Interactive

QMS Documentation

QMS Documentation 12.3

QMS Documentation
- 12.3

QMS Documentation
User Guide
Administration

Administration

The Administration area of the Quality Management Client is where you configure and manage the settings for QMS.

This section of the Help describes:

Users
Flag Profiles
Call Recording Profiles
Screen Recording Profiles
Text Recording Profiles
Live Analytics Profiles
Batch Analytics Profiles
Video Recording Profiles
Batch AI Profiles
Security Profiles
Groups
Evaluation Workflow
Evaluation Scorecards
Evaluation Calibration
Licensing
Services
Desktop Agents
General Settings
Audit Log
Active Directory Import
Archive
Alerts
API
Tenants
Content Analyzers
Login Notifications

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