General Settings / Tenant Configuration

Configuring the Enghouse Transcription service connection depends on whether the QMS system is a multi-tenant or non-tenant system. On a non-tenant system, the transcription services are configured under the General Settings section of the Administration area. On a multi-tenant system, the transcription services are configured for each Tenant individually under the Tenant section of the Administration area.

First, you will want to check the Enable Transcription checkbox and select the "Enghouse Transcription" Transcription Engine Type.

Fig 36

Figure 36: Enghouse Transcription Service Configuration

Next to the Enghouse Transcription Server List, are an Edit and Add button. Clicking either of these will pop up a new window where the Enghouse Transcription Server details can be configured.

  1. Transcription service name – enter a name of your choice to designate this transcription engine.

  2. Enghouse Transcription Server URL – enter the URL of the Enghouse Transcription Server.

  3. Enghouse Transcription Server API Key – enter the API key for the Enghouse Transcription Server.

Fig 37

Figure 37: Enghouse Transcription Server Settings