QMS Client
The QMS Client software is a web based application that runs within a Microsoft Internet Information Services web server and can be used from a variety of web browsers.
Client Browser Requirements
The Quality Management Client software is installed into an internet information services (IIS) website on the same server as the Data Service. A user can run the Quality Management Client by connecting to this website via a supported web browser. There is no additional software that needs to be installed on the user’s computer.
The following web browsers are supported:
| Operating System | Microsoft Edge | Opera | Chrome | Firefox |
|---|---|---|---|---|
Windows 11 Professional |
✓ |
✓ |
✓ |
✓ |
Windows 10 Professional |
✓ |
✓ |
✓ |
✓ |
Windows Server 2025 |
✓ |
✓ |
✓ |
✓ |
Windows Server 2022 |
✓ |
✓ |
✓ |
✓ |
Windows Server 2019 |
✓ |
✓ |
✓ |
✓ |
Windows Server 2016 |
✓ |
✓ |
✓ |
✓ |
Unlisted browsers may work but are not officially supported.
Live Screen Monitoring
There is one additional piece of client software that is used in screen recording deployments. When live monitoring of computer desktops is required, the QMS Monitor application must be installed on those desktop computers that will be viewing live monitoring sessions. The QMS Monitor application must be able to directly connect to any desktop computer that is the target of the monitoring session.
Client Authentication Methods
QMS Authentication
QMS provides standard username/password credential management for QMS users in the client and Desktop Agent.
Windows Authentication
QMS supports using Windows Authentication. If a Quality Management server is joined to a domain, the Quality Management Suite can be configured to use Windows Authentication to automatically log in users of the Quality Management Client. When a user navigates to the Quality Management Client URL their domain credentials are used to associate them with a Quality Management user whose Windows login information contains the same domain and username. The client is logged into the Quality Management Client without having to enter their Quality Management username and password. If there is no user configured with the domain and username presented by the web request, then the Quality Management Client login dialogue is presented. Windows Authentication does require using the Security Configuration Tool to setup QMS to use Windows Authentication.
Third-Party Authentication
QMS supports Single-Sign-On authentication via Keycloak or Microsoft Entra ID. If enabled, the single-sign-on option will be presented alongside the QMS authentication option. For more information refer to Single-Sign-On Overview