Media Processing Service Installer
If the Media Processing Service is selected, the installer runs through a series of screens to install the Media Processing Service. The first screen you will see is a Welcome screen. Simply click the 'Next' button to proceed.
The Custom Setup screen is very similar to the one described in the Data Service. There are multiple buttons on this screen described below:
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Click the 'Browse' button if you want to change the installation location.
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Click the 'Reset' button if you want to revert to default settings.
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Click the 'Disk Usage' button to view the amount of diskspace required and available for the installation of selected features.
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Click the 'Back' button to return to the previous page.
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Click the 'Next' button to proceed with the installation.
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Click the 'Cancel' button to discontinue the Media Processing Service installation.
The Customize Service Settings screen fills in information to properly configure the Media Processing Service. In the Enghouse Interactive Data Service Address field, enter the appropriate hostname or IP address where the Data Service is installed. If both components are installed on the same server, 'localhost' can be used.
You may specify multiple dataservice instances by using a comma separated list of hostnames or IP addresses. To designate an HA pair of dataservices enter both DataServices in the HA pair separated by a semicolon. For example if you had 3 DataServices that this Media Processing Service needed to connect to, DataService1, HA_DataService1 and HA_DataService2. You would enter "DataService1,HA_DataService1;HA_DataService2"
Once the items are completed, click the 'Next' button to continue.
Next, the Customize RabbitMQ Settings Page fills in information to properly configure the Media Processing Service to communicate with RabbitMQ. In the RabbitMQ Address field enter the appropraite hostname or IP address where RabbitMQ is installed. In the RabbitMQ UserName and RabbitMQ Password fields enter the username and password used to access RabbitMQ.
You may specify multiple RabbitMQ instances by using a comma separated list of hostnames or IP addresses. To designate an HA pair of instances enter both instances in the HA pair separated by a semicolon. For example if you had 3 instances that this Media Processing Service needed to connect to, Instance1, HA_Instance1 and HA_Instance2. You would enter "Instance1,HA_Instance1;HA_Instance2"
Once the items are completed, click the 'Next' button to continue.
Next, you will be given the opportunity to configure the logging location or accept the default (C:\ProgramData\CallRex\Logs). Be aware that the log files can grow quite large.
Next, you will be given the opportunity to configure the account the Media Processing Service will run as or accept the default (LocalSystem).
The next screen includes an 'Install' button. Click that when ready to complete the Media Processing Service installation. Once the install completes, a screen will indicate that the installation successfully completed.