Video Recording in Microsoft Teams

Video recording of video calls and video desktop sharing sessions in a Teams call are now supported by QMS. To do this you must first have the system licensed for Video recording and have the QMS user assigned a Video Recording license.

A video recording for a particular call will only take place if the audio portion of the call is also being recorded, either by being triggered by a Call Recording Profile or by the recording being demanded by a user. In the case of the audio call recording being triggered by a Call Recording Profile, the video recording will be controlled by assigning the user to a Video Recording Profile which, once the call audio has started to record, can be used to determine if the video should be recorded as well. In the case of the audio recording being demanded, if the user is licensed for video recording, the video recording will also be demanded.

Please be aware that recording video calls will require significantly more Media Processing resources than the normal QMS Screen Recording or Teams video desktop sharing session recordings. For deployments where recording of video calls will be deployed, please refer to the QMS Sizing spreadsheet for suggested server sizes and configurations.