Installation

To install QMS as a multi-tenant instance complete the following steps.

  1. Obtain a license key which includes the multi-tenant feature.

  2. Install Quality Management Suite components as per the installation procedure for a standard (non-tenanted) system.

  3. When accessing the QMS web client for the first time (use default admin account), you will be required to enter the license key. Enter a license key which includes the multi-tenant feature.

  4. The following objects will be automatically created for you: a master tenant called "Provider", a default tenant called "Tenant 1", a default security profile called "Tenant Administrator" and a new user account called "Global Administrator".

  5. To continue the setup you must now logout of the QMS web client (the default admin account is now a member of the first tenant) and log back in as the Global Administrator account (username: globaladmin, password: globaladmin)

  6. The Global Administrator user account is a member of the Provider master tenant. With this account you can:

    • Create new tenants

    • Allocate licenses to tenants

    • Add users to tenants

    • Add recording profiles to tenants

      Please refer to the web help for more information on these topics.

  7. The QMS licenses that have been applied to your system belong to the provider, but these can now be allocated to individual tenants. When allocating licenses to a tenant, the available count is reduced by the amount allocated to the tenant.

10 Multi Tenancy

Multi-tenancy can be enabled on an existing mature system by overwriting the current license with a new one that includes the multi-tenant feature. All existing users, recordings, evaluations and other data will be migrated into a single default tenant. The default tenant "Tenant 1" can then be renamed later.

The process of migrating a single instance system into a multi-tenant instanced system cannot be reversed (i.e. you cannot go back to a single instance system).