Listing Screen Recordings

To list screen recordings click the navigation icon. The Recordings tab displays containing the search criteria bar and the search results table. To perform a search complete the following steps:

  1. Define the search criteria.
  2. Change the Media Type criteria to Screen Recordings.
  3. Click the Search button. The screen recordings satisfying the search criteria are listed.

You can hide or display columns in the search results table by clicking the Table Options link and selecting the columns to display

Click on a search result to select it. You can click and drag to select multiple results. Left click on a selected search result to bring up the context menu:

The search results context menu contains the following commands:

  • Preview is not available for screen recordings.
  • Details to play the screen recording or view and edit any flags or notes applied to the screen recording.
  • Export Media to copy the screen recording to a WEBM file on your computer.
  • Start Evaluation to create a new evaluation using the screen recording.
  • Reject to mark the screen recording as not suitable for evaluations.
  • Delete to permanently delete the screen recording.

The Start Evaluation and Reject commands are only available to users licensed to perform Agent Evaluations.

See Also:

Defining Recording Search Criteria

Saving Search Criteria

Loading Saved Searches

Deleting Saved Searches

Playing Screen Recordings

Exporting Search Results

Restricting a User’s Recording View based on Flags