Listing Screen Recordings
To list screen recordings click the navigation icon. The Recordings tab displays containing the search criteria bar and the search results table. To perform a search complete the following steps:
- Define the search criteria.
- Change the Media Type criteria to Screen Recordings.
- Click the Search button. The screen
recordings satisfying the search criteria are listed.
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You can hide or display columns in the search results table by clicking the |
Click on a search result to select it. You can click and drag to select multiple results. Left click on a selected search result to bring up the context menu:
The search results context menu contains the following commands:
- Preview is not available for screen recordings.
- Details to play the screen recording or view and edit any flags or notes applied to the screen recording.
- Export Media to copy the screen recording to a WEBM file on your computer.
- Start Evaluation to create a new evaluation using the screen recording.
- Reject to mark the screen recording as not suitable for evaluations.
- Delete to permanently delete the screen recording.
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The Start Evaluation and Reject commands are only available to users licensed to perform Agent Evaluations. |
Defining Recording Search Criteria
Restricting a User’s Recording View based on Flags