Screen Recording | Listing, Searching, and Playing Screen Recordings | Copying and E-mailing Screen Recording Links

Copying and E-mailing Screen Recording Links

Users with the Email Recording permission in their Security Profile can copy or email a screen recording link.

To copy or email screen recording links click the navigation icon. The Recordings tab displays containing the search criteria bar and the search results table. To copy or email screen recording links complete the following steps:

  1. Define the search criteria
  2. Change the Media Type criteria to Screen Recordings.
  3. Click the Search button. The screen recordings satisfying the search criteria are listed.
  4. Left click the call recording you wish to copy or email and click the Details button in the context menu.

The screen recording details tab is displayed, the tab name contains the user’s name and the date and time of the recording.

Copying a Screen Recording Link

To copy a screen recording link, complete the following steps:

  1. Open the drop down menu located at the top right of the recording details tab and click the Copy Recording Link menu item.
  2. The screen recording link has been copied to the clipboard.

Emailing a Screen Recording Link

To email a screen recording link, complete the following steps:

  1. Open the drop down menu located at the top right of the recording details tab and click the Email Recording Link menu item.
  2. Your email message editor will open using your default email program. The email message will contain the screen recording link and the recorded user’s name and recording start date.

Opening a Screen Recording Link

To open a screen recording link, complete the following steps:

  1. Click the screen recording link. The QMS Client opens in a new browser window.
  2. Enter your QMS credentials and click Login. The screen recording details tab automatically opens.

Users must have the Playback Recording permission in their Security Profile to open a screen recording link.