Deleting Recorded Calls
Users with the Delete Recording permission in their Security Profile can delete call records.
To delete recorded calls click the navigation icon. The Recordings tab displays containing the search criteria bar and the search results table. To delete a call recording complete the following steps:
- Define the search criteria.
- Click the Search button. The
call recordings satisfying the search criteria are listed. - Left click the call recording you wish to delete and click the Delete button in the context menu.
- You are prompted to confirm that you want to delete the recording permanently. Click the OK button.