Call Recording Service Requirements

The account that runs the Call Recording Service needs:

• a URL reservation for the URL namespace http://+8006/.

• full control over:

• any directories where it accumulates recordings (i.e. C:\Program Files (x86)\QualityManagementSuite\LocalStorage.

• the directory where its installed (i.e. C:\Program Files (x86)\QualityManagementSuite\CallRecording.

• the Telrex registry key and its subkeys.
  On a 32 bit system this key is: HKEY_LOCAL_MACHINE\SOFTWARE\Telrex
  On a 64 bit system this key is: HKEY_LOCAL_MACHINE\SOFTWARE
  

See Also:

Prerequisites

Installing a Data Collector

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