How To

This section of the Help describes:

• Upgrading CallRex

• Performing a Packet Capture

• Installing and Configuring a Data Collector

• Configuring CallRex for Avaya S8x00 Series

• Configuring CallRex for Cisco Forked Audio

• Configuring CallRex for Cisco using Port Mirroring

• Configuring CallRex for Mitel MiTAI

• Configuring CallRex for Mitel SRC

• Configuring CallRex for ShoreTel Remote Server

• Configuring CallRex for ShoreTel TAPI-WAV

• Setting up Commands for CallRex Workforce Management

• Integrating CallRex with OCS 2007

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