The Audit Log contains a record of key events that happen when CallRex is used, so that this information can be used in security audits.
The Audit Log can be viewed only by Users with the Change System Settings permission set in their Security Profile.
This section of the Help describes:
To view the Audit Log:
Click Administration > Search Audit Log. The Search Audit Log pane is displayed. This pane contains:
a list of Users.
an action bar containing filters.
a search criteria pane.
a list of events that match the selected User(s), filters, and criteria
Set the Search Criteria:
Date - the event date and time. Select one of the following:
Any - select this to show all events, without any date or time restrictions.
Last [] days - select this and enter the number of days of event data to display, counting back from today. Enter an integer in the range 0 to 10000, with 0 representing today.
Range - select this to define a date/time range. Then define From and To dates and times.
Action Type - the type of auditable action. You can display either one type of action, or all actions.
The audit records satisfying the settings are displayed.
By clicking the columns headings you can sort the records and then toggle the sort order. You can export the displayed records to a CSV file that is viewable in Excel. To do this, click Export Search Results.
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