To run a report, complete the following steps.
Login in to Quality Management Client as a user that has an Agent Evaluation license and is a manager of other users.
Click Reporting under the Call Recording section on the navigation pane. The Reporting tab displays showing the list of Call Recording Reports and Agent Evaluation Reports.
Click on the icon below the desired report type to select it. A new tab for the selected report displays.
Choose values for each criteria of the report.
Click the View button to generate the report.
Click the blue navigation arrows in the Report Viewer to move through the report pages.
Click the Print Preview button 
in the Report Viewer to see how the report will look when printed. A preview of the report displays for you to inspect it.
Click the Print button 
in the Report Viewer to print the report. The Print window displays.
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