If you get the following errors:
06-22-2009 09:29:15 T(18852) TRA: Loading MiTAI version 3.0 library (MitaiClient80.dll).
06-22-2009 09:29:15 T(18852) TRA: Failed to Load MiTAI version 3.0 library (MitaiClient80.dll); Error: This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.
(14001).
06-22-2009 09:29:15 T(18852) TRA: Failed to load (any) MiTAI library.
06-22-2009 09:29:15 T(18852) TRA: The exposed MiTAI functions could not be loaded from the DLL.
06-22-2009 09:29:15 T(18852) TRA: ERR: Initialization if Mitel MiTAI failed.
Take these steps to resolve:
Verify at your Mitel PBX that you have enabled HCI/TAPI Values for monitored and Call Control at Phones Class of service.
Proceed to install the vcredist_x86.exe. The file can be found at: http://www.microsoft.com/Downloads/details.aspx?FamilyID=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylanf=en
Download and install file.
Stop and start the Quality Management Services and recheck the Call Control Log to ensure that Mitai loads correctly.
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