Adding Flags

To add a flag, complete the following steps.

1. In the navigation bar, select Administration > Flags. The Flags page displays.

2. Select the Manager who requires the flag.

3. Below the Defined flags list, click the Add button.

4. Enter a flag name into the Name field. The User Defined Values are allowed by default. The User flagging a call can manually enter the flag's text value.

5. If you are creating a user-defined flag, proceed to step 6. To define the flag values available to your Managed Users:

   1. Click the Add button. In the Pre-defined values list, Enter Value Here displays in a text box.

   2. Type an appropriate value in the text box.

6. Click the Save button.

To enter another pre-defined value, repeat steps 5 and 6.

See Also:

Viewing Flags

Editing Flags

Deleting Flags

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