Using Amazon S3 Storage

You can now use Amazon S3 storage (cloud storage) as a remote storage location for a recording service.

To enable Amazon S3 storage click the navigation icon and then click the Services link from the administration sub-menu. The Services tab displays containing the list of services. Select which recording service you want to enable for Amazon S3 storage and complete the following steps:

1. Click the button on the call recording service you wish to edit.
2. Click the Transfer files to a remote storage location option and then click the button to add a new storage location.
3. Select Amazon S3 in the Storage Location Type option box.
4. Complete the following required fields with your Amazon information:
   1. Amazon S3 Location should be in the format of "bucketname" or "bucketname/foldername”
   2. Bucket Region
   3. Access Key ID
   4. Secret Key

See also:

Editing Remote Data Storage

Editing Call Recording Services

Using Azure Blob Storage