Creating Screen Recording Profiles

To add a Screen Recording Profile, complete the following steps.

In the navigation pane, click Administration > Screen Recording Profiles. The Screen Recording Profiles page displays.
In the Actions bar, click the Add button. The New Screen Recording Profile page displays.
Enter a Profile Name. Profile names should not consist of more than 20 alphanumeric characters.
Specify the Resource Usage Optimization parameters. Select each parameter you want to apply, and then enter a value:
- Stop recording when less than [ ] percent of users' disk capacity remains.
  Screen recordings are stored on the User's computer. Use this parameter to prevent the screen recordings from filling the User's computer hard disk. The default value is 10%. Enter a new value or use the arrow buttons to increment or decrement the displayed value.
- Limit file upload bandwidth to [ ] Kbps. (Remote/VPN users).
  Uploading a screen recording uses significant network bandwidth. If remote Users have a limited bandwidth, uploading files may reduce the performance of their computers (for example, if they are using a soft-phone). Use this parameter to limit the data transfer rate and so reduce the bandwidth consumed. Select from 32, 64, 128, or 252 Kbps.
- Delete screen recordings after [ ] days.
  Use this parameter to limit the number of days of screen recordings saved on User machines. Enter an integer.
  
  NoteFor full screen recordings triggered by Calls, Web chats or UC messages, the screen recording will check both the screen recording profile retention value and the associated triggering recording profile retention value, and use the smaller of the two to determine when the triggered screen recording should be deleted.
- Specify Record full screen recording and/or Application Recording.
  If you choose full screen recording you can also specify that only the main monitor in a multi-monitor setup should be used.
  
  With full screen recording you can also choose to continue recording for a variable number of seconds past the end of a call and to record screen activity between calls from [] to [] daily. If you want to record User computer activity even when they are not engaged in a call, specify the time interval during which this is to happen.
  
  If you choose application recording, then you can enter the names of the processes they would like to monitor.
  When recording configured applications, only the active application (the application that currently has focus) will be recorded. When an application window loses focus the recording pauses. For example, you are working in Notepad, which is being recorded, and you open Internet Explorer to do a search. When you open Internet Explorer Notepad loses focus and the recording pauses.
  
  An application recording also pauses if a recorded application is minimized. If an application is paused for more than five minutes, the recording will end and a new recording will begin once the application has regained focus or is restored from being minimized.
In the Actions bar, click the Save button.
Close the New Recording Profile page. The new Screen Scheduling Profile is listed.