Setting up the SSL

To configure the Quality Management implementation for recording with Mitel Secure Recording Server (SRC), you need to establish the SSL tunnel.

To set up the SSL tunnel, complete the following steps.

  1. Download MiSslTunnelServer.exe from here http://telrexsupport.com/builds/MiSslTunnelServer.exe.

  2. Copy the exe file to the QMS installation directory.

  3. Open the command prompt.

  4. Run the following command with the IP address of the Mitel SRC (the IP address is 192.168.2.129 in this example):

    MiSslTunnelServer - f missltunnel.inin -p password -caCN QMS-caAddr 192.168.2.129 -tunListen 127.0.0.1:23232 - tunConnect 192.168.2.129:6810 -tunCA 192.168.2.129

    This command generates a certificate request that is sent to the Mitel SRC, which is a certificate authority.

  5. When the MiSslTunnelServer process reaches QUEUED state (see below), you need to launch the Mitel Standard Linux Server Manager application by using the following URL: http://[address]/server-manager, where [address] is the IP address of the Mitel SRC server.

  6. After logging into the Server Manager, click the Certificate Management option from the Security menu. The Manage Certificates page opens:

  7. Click the Certificate ID link in the Queues CSRs section. The certificate appears in a new window with the Cancel, Reject, and Approve buttons.

  8. Click the Approve button to accept the certificate. The success message displays.

  9. Once the approved certificate is downloaded by the MiSslTunnelServer application, the SSL tunnel can be tested by establishing a test connection.

To test the SSL tunnel with a test connection, complete the following steps.

  1. Type the following command at the command prompt:

    telnet 127.0.0.1 23232

    A blank telnet window displays.

  2. Paste the following XML text into the telnet window to test the established tunnel:

    <register_request><id>QMS</id><protocol_version>1.0</proyocol_version></register_request>

    If an XML response is received, it confirms that the tunnel is established correctly.

  3. Press Ctrl+C to close the MiSslTunnelServer application. Once completed, the MiSslTunnelServer application creates the missltunnel.ini file. The [Windows] System32 directory has to have a copy of this file.