Performance Counters

Quality Management provides several performance counters. You can use these counters to gauge the performance, system load, determine the need for better hardware, and/or the need to distribute loading through the use of separate recording servers.

Call Recording Counters	Description
Call Control Queue Depth	Represents the number of calls currently being recorded
Call Control Total Bytes per Second	Total number of bytes being processed by Call Control
Call Control Total Packets per Second	Total number of packets being processed by Call Control
Recordings in Progress	Number of calls being recorded
Unconverted Recordings in Queue	Number of previously unconverted recordings being converted
Audio Stack Total Bytes per Second	Total number of bytes being processed in Audio Stack
Audio Stack Total Packets per Second	Total number of packets being processed in Audio Stack
Audio Stack Queue Depth	Number of Audio Streams currently in queue

TelrexNetService Counters	Description
Total Packets/Second	Total number of packets being processed by the TelrexNetService
Tracked Sessions	Represents the number of SIP sessions currently being tracked by the TelrexNetService

Viewing Performance Counters

To view the performance counters in Quality Management, complete the following steps.

Open Control Panel and select Administrative Tools. The Administrative Tools window displays.
Select Performance Monitor. The Performance Monitor Window displays.

Adding Counters to the Performance Monitor

To add counters to the Performance Monitor, complete the following steps.

Open the Performance Counter.
Click Performance Monitor in the Monitoring Tools folder.
Click to add counters.
In the Available counters section scroll up to Call Recording.
Highlight the counter(s) you would like to see and select the Add >> button to add the counters to the list of added counters on the right.
Click OK to close the dialog.
Double-click on the counters at the bottom of the windows to adjust display settings. The Performance Monitor Properties window displays.
Adjust the settings as desired.

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