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Quality Management Help > Agent Evaluation > Searching Evaluations > Deleting an Evaluation
If you are the evaluator the Delete button is active and allows you to delete the evaluation. If you are not the evaluator the Delete button is disabled.
To delete an evaluation, complete the following steps.
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Only the evaluator can delete an evaluation. |
Click the Delete button in the delete column of the evaluation search results. The evaluation has been removed.
Editing and Viewing an Evaluation
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