Deleting a User removes the User and all their associated call data from CallRex.
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By deleting a User their assigned license can be reused. However, you can also free-up a license by removing it from the User: simply edit the User and de-select the appropriate CallRex Call Recording license check-box. |
To delete a User:
In the navigation pane,
click Administration > Users.
The Users
list is displayed.
Tip: You can use the Department
and Location filters to restrict the User data displayed. You can
also filter the display to contain only those Users who are active:
select the Active Users Only check-box
to view only active Users.
Select the User from the Users list.
Click Delete. A confirmation request is displayed.
Click Yes to delete the User and all their call data.
Assigning Users to Call Recording Profiles
Importing/Exporting User Details
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