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Assigning Users to Call Recording Profiles

To add or remove users from a Call Recording Profile:

  1. Create or Edit a Call Recording Profile. The Call Recording Profile page is displayed.

  2. In the action bar, click Edit Members.

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    If you are creating a Call Recording Profile, you must save the profile to make Edit Members active. The <profile> Membership page is displayed; it consists of a list of Profile Members and a list of Profile Non-Members. Use the Department and Location filters to restrict the lists as requires.

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    Users assigned an On-demand Call Recording license are not shown in these lists.


  3. Use standard windows methods to select one or more Users in the Profile Non-Members list and then click the << button to make them Profile Members. To remove Users from the Profile Members list, select them and click the >> button.

See Also:

Call Recording Profiles - Adding, Deleting, and Configuring

Creating Call Recording Profiles

Setting the Default Call Recording Profile

Editing Call Recording Profiles

Deleting Call Recording Profiles

Defining Call Recording Criteria

Defining Call Retention Settings

Defining a Call Recording Schedule

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