Audit Log Records

Quality Management records the following events to the Audit Log:

Action	Target	Target Information in Log
Login Success	Login	Username
Login Failure	Login	Username
Add	User	Last Name, First Name
Edit	User	Last Name, First Name
Delete	User	Last Name, First Name
Edit Managed Users	User	Last Name, First Name
Start Call Monitor	User	Last Name, First Name
Start Screen Monitor	User	Last Name, First Name
Add	Call Recording Profile	Profile Name
Edit	Call Recording Profile	Profile Name
Delete	Call Recording Profile	Profile Name
Edit Membership	Call Recording Profile	Profile Name
Add	Text Recording Profile	Profile Name
Edit	Text Recording Profile	Profile Name
Delete	Text Recording Profile	Profile Name
Edit Membership	Text Recording Profile	Profile Name
Add	Screen Recording Profile	Profile Name
Edit	Screen Recording Profile	Profile Name
Delete	Screen Recording Profile	Profile Name
Edit Membership	Screen Recording Profile	Profile Name
Add	Security Profile	Profile Name
Edit	Security Profile	Profile Name
Delete	Security Profile	Profile Name
Edit Membership	Security Profile	Profile Name
Edit	Service	Type, Host
Delete	Service	Type, Host
Add	License
Edit	General
Start Playback	Call Log	Last Name, First Name, File Name
Export	Call Log	Last Name, First Name, File Name
Delete	Call Log	Last Name, First Name, File Name
Start Playback	Screen Recording	Last Name, First Name, File Name
Export	Screen Recording	Last Name, First Name, File Name
Delete	Screen Recording	Last Name, First Name, File Name
Export	Audit Log
Delete	Audit Log	Retention Period, Deleted Rows Count
Add	Scorecard	Scorecard name
Edit	Scorecard	Scorecard name
Delete	Scorecard	Scorecard name
Add	Scorecard Question Type	Question Type Label
Edit	Scorecard Question Type	Question Type Label
Add	Evaluation	First Name, Last Name, Scorecard name
Edit	Evaluation	First Name, Last Name, Scorecard name
Delete	Evaluation	First Name, Last Name, Scorecard name
Add	Flag	Flag Name, Flag Value, File Name
Edit	Flag	Flag Name, Flag Value, File Name
Delete	Flag	Flag Name, Flag Value, File Name

The combination of Action and Target corresponds to the Action Type in the Audit Log topic.