On Demand Transcription Settings

On Demand Transcription Settings controls whether or not transcription is triggered for On Demand recordings i.e. recordings demanded by a user and not triggered by a call recording profile.

To configure on-demand transcription complete the following steps:

1. Click the Enable Transcription checkbox.
2. Optionally, click the Prevent transcription of calls less than [] seconds to activate it. The default is 15 seconds. Enter a value to prevent Quality Management Studio from creating automatic transcriptions on calls less than the specified duration.
3. Optionally, click the Prevent transcription of calls more than [] seconds to activate it. The default is 3600 seconds. Enter a value to prevent Quality Management Studio from creating automatic transcriptions on calls greater than the specified duration.

See also:

General Settings

On Demand Call Transcription

Transcription Add Words Setting

Call Recording Transcription Settings