Call Recording Schedules

A call recording schedule is a time period on one or more day of the week during which calls are recorded.

To define a schedule, complete the following steps.

  1. Select the Record only during specific hours check box.
  2. Set the Start Time and Stop Time using the “time dropper” control. Move the teardrop around the circle to increase/decrease the time. Click on the minute value to switch to incrementing by minutes and vice versa by clicking on the hour value.

  3. Select each day of the week on which to record calls. A selection of at least one day is required.