Text Recording Profiles

Text Recording Profiles define the criteria that text-based recordings (SMS, email and chat) need to satisfy to be recorded automatically. They also define when media should be recorded and how long they should be stored for.

This section of the Help describes:

• Viewing Text Recording Profiles
• Adding Text Recording Profiles
• Editing Text Recording Profiles
• Deleting Text Recording Profiles
• Assigning Users to Text Recording Profiles