Editing Security Profiles

Users with the Change System Settings permission in their Security Profile can edit a security profile.

To edit a security profile click the navigation icon and then click the Security Profiles link from the administration sub-menu. The Security Profiles tab displays containing the list of security profiles. To edit a security profile, complete the following steps:

 

1. Select a single security profile on the security profiles table and click the icon.
2. A new tab will open with the security profile name in the tab title.
3. Edit the Administrative Permissions, Call Recording Permissions, Screen Recording Permissions, Agent Evaluation Permissions and Vocal Coach Permissions as required.
4. Click the Save button on the action bar located at the top right of the security profiles tab. The tab will refresh and the security profile name will now display as the tab title.

 

See Also:

Adding Security Profiles

Deleting Security Profiles

Assigning Users to a Security Profile