New in this Release

The following are changes and enhancements related to the client in 8.1. For a full list of changes affecting the whole suite refer to the Quality Management Suite 8.1 Release Notes.

New Features

  • Added support for Multi-Tenancy

Integration Enhancements

  • Added support for Microsoft Teams native integration

  • Added integration of QMS to Enghouse BI Data Warehouse

PBX Integrations

  • Added support for SIPREC Avaya IP Office Web Services

Client Enhancements

  • Added ability to notify a user by email when a new QMS user account is created for them

  • Added ability to unlock a locked user account

  • Added Email field for QMS users

  • Added password reset functionality for QMS users on Login screen

  • Added ability to force users to change their passwords on next login

  • Added ability to configure custom logos on General Settings screen

  • Added ability to alert users about concurrent license usage

  • Added Storage Usage Per Tenant dashboard widget (Multi-Tenancy environment only)

Documentation Enhancements

  • Added Multi-Tenancy Deployment Guide

  • Added System Monitoring Guide

  • Improved Avaya IP Office Integration Guide

Additional Enhancements

  • Added support for Azure Blob Storage as a remote data source for storing recordings

  • Added Word Counting for Email

  • Added support for Npcap 1.0

  • Added ability to automatically archive log files for QMS core services

  • Added ability to configure logging location for QMS core services during installation

  • Added Delete Evaluation security permission

  • Added ability to upgrade Packet Forwarding Service

  • Added ability to configure Transcription retries