Creating Call Recording Profiles

To add a Call Recording Profile, complete the following steps.

1. In the navigation pane, click Administration > Call Recording Profiles. The Call Recording Profiles page displays.
2. In the Actions bar, click the Add button. The New Recording Profile page displays.
3. Enter a Profile Name. Profile names need to consist of no more than 20 alphanumeric characters.
4. Edit the assigned Evaluation Priority if needed. Evaluation Priorities are integers between 1 and 32,000.
5. Specify the Call Recording Rules.
6. Specify the Call Retention Settings.
7. Specify the call recording Schedule.
8. If required, assign Users to the Call Recording Profile.
9. In the Actions bar, click the Save button.
10. Close the New Recording Profile page. The new Call Recording is listed.

See Also:

Call Recording Profiles

Setting the Default Call Recording Profile

Editing Call Recording Profiles

Deleting Call Recording Profiles

Call Recording Rules

Defining Call Retention Settings

Defining a Call Recording Schedule

Assigning Users to Call Recording Profiles