CallRex 4.3 Call Recording Help

Welcome to the CallRex Call Recording Help.

The CallRex Call Recording is a packet-based call recording and monitoring system for IP or IP-enabled telephone systems. Refer to the CallRex Overview topic for more information.

This Help consists of:

• About this Help

• Configuring CallRex

• Using CallRex Call Recording

• Using CallRex Computer Recording

• Agent Evaluation

• How To

• Knowledge Base

This topic should also contain links to:

• CallRex Overview

• Terms of Use

• Software User License Agreement

It may also link to an About this Help topic which contains (either text or links to):

• New in this Release (if appropriate)

• Resources and Support

• Help Conventions

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