Defining a Call Recording Schedule
A call recording schedule is a time period on one or more day of the week during which calls are recorded.
To define a schedule, complete the following steps.
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In the navigation pane, click Administration > Call Recording Profiles.
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Click the Add button to create a new Call Recording Profile or select a preexisting Call Recording Profile and click the Edit button . The Call Recording Profile page displays.
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Select the Record only during specific hours check box.
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Set the Start Time and Stop Time.
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Select each day of the week on which to record calls. If you do not select any of the check boxes no calls are recorded.
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In the Actions bar, click the Save button.
Call Recording Profiles - Adding, Deleting, and Configuring
Creating Call Recording Profiles
Setting the Default Call Recording Profile
Editing Call Recording Profiles
Deleting Call Recording Profiles
Defining Call Retention Settings
Assigning Users to Call Recording Profiles